Shipping

Shipping and Payment Terms

Order

Orders will be confirmed and fulfilled only with full payment received.

Should there be a cancellation, the cost of the order will be forfeited.

Please ensure the CORRECT item or items are chosen before confirming your purchase.

Delivery

Please supply complete recipient details (name, address and contact number (especially if it is a home delivery) to ensure timely deliveries; we cannot ship to a P.O. Box.

The Company will not accept responsibility for late or non-delivery in the following circumstances:

the recipient of the order is not present at the address given and there is no one else present to receive the delivery on behalf of the recipient.

the address is incorrect.

the recipient contact number is not provided or an invalid number is given.

Refusal of any item purchased by the recipient will still be considered as delivered and no refund will be made.

Non-delivery due to reasons such as natural disasters, acts of God, violent/warlike situations and/or other reasons beyond our control will not be considered as a violation of agreement.

Charges

All charges are in Ringgit Malaysia (RM). The option to view prices in US Dollar (USD) is to be seen as an estimate in comparison only and is based on the now pegged current exchange rate of approximately USD1 = RM3.80. Please consult your local credit card or financial institution for the actual and latest exchange rates.

Payment by Direct Debit

The Comany accepts direct debit and kindly either fax the banking confirmation slip or scan and email the banking confirmation slip to info@thercmafia.com with the title of the email "DD Payment".

All goods ordered are via email and once your order is confirmed, we will send you the sales invoice together with the banking account details for you to make complete payment to the Company. Customers are responsible for their own bank fees and/or charges.

Lost Goods Policy

The RC Mafia's responsibility for goods shipped via common carrier ceases when the Company delivers the goods to the carrier. The Company cannot be responsible for merchandise lost or damaged in transit. The risk of loss and responsibility for such items are assumed by the customer upon delivery of the goods to the carrier. The Company will assist customer in supplying any information necessary for the completion of customer's claim of loss. However, customer must file a claim with the carrier in the event of loss or damage.